Job Description
Program: A Guided Journey- Healthy Start Enhanced
Program Position: Family Health Navigator
Reports to: Team Lead and Program Manager
Job specification: Full-time (1.0 FTE). This is an hourly and non-exempt position, which is grant funded by HRSA. This grant has an end date of 09/30/2026 and contingent upon continued Federal Funding.
Schedule: Monday-Friday, 8am-5pm with occasional evening and weekends
Hourly Rate : $19.00 to $21.00 per hour
Summary: Care Ring - a fast-growing and highly respected community organization seeks a passionate individual for the role of Family Health Navigator (FHN) for the A Guided Journey- Healthy Start Enhanced (AGJ-HSE) program. The FHN provides case management, coordination of care and health education to AGJ-HSE program participants. As a trusted member of the community, the FHN will facilitate access to services and work to provide high quality and culturally competent service delivery. The FHN must have a passion for Maternal-Child Health to support improved birth outcomes, and family health well-being. The goal of this role is to increase perinatal health knowledge and self-sufficiency among our participants. We do this through a range of activities such as outreach, community education, informal counseling, social support, and advocacy.
Basic Job Functions: - Identify and enroll eligible participants based on A Guided Journey-Healthy Start Enhanced qualifying criteria.
- Provide basic and moderate case management. Maintains accurate records of program participants
- Collaborate with clients on case plans, reviewing and modifying periodically
- Provides home and community-based care coordination and linkage to community resources to program participants and their families
- Utilize home visitation curriculum and conducts structured, scheduled home and/or outreach visits with pregnant and postpartum participants
- Provide evidence-based and evidence-informed education including, but not limited to: breastfeeding, immunization, safe sleep, family planning, smoking cessation, nutrition, mental health, physical health, stress, domestic violence.
- Conducts risk assessments and screenings with participants and refer to community agencies as necessary.
- Demonstrates open and respectful communication in all interactions with program participants and their families
- Submits participant’s data into database system in a timely manner to meet grant productivity requirements.
- Maintains HIPAA and confidentiality
- Complete all training and ongoing professional development for Community Health Worker (CHW) certification
- Attend meetings, events and conferences
- Follows policies, procedures and best practices of Care Ring and the A Guided Journey model.
- Participates in community outreach events and participants recruitment activities
- Promotes public awareness of Care Ring and A Guided Journey model.
- Reports suspected cases of child and/or adult abuse/neglect/exploitation. Serves as liaison during evaluation and investigation.
Skills and Knowledge Requirements - Maintains knowledge of A Guided Journey program
- Documents all patient interactions, assessments, interventions and referrals in a timely manner
- Makes decisions independently and as part of a team using sound analytical and problem solving skills
- Work effectively with culturally diverse participants and colleagues
- Participates in staff meetings and case conferencing
- Utilizes effective communication skills to collaborate with the multidisciplinary teams
- Evaluates participants progress toward goals and documents outcomes
- Performs related duties as assigned or required
- Develops and maintains relationships with community agencies and partners
- Initiative-taker, able to multitask independently, and exercise sound judgment and decision-making
Position Requirements - Proof of Covid-19 vaccination is required as a condition of employment
- High School Diploma or GED
- Must complete and pass the Community Health Worker Certification within 6 months of hire
- Experience in home visiting, maternal child health or working with the underserved population
- Applicants must reside in Mecklenburg County with priority given to candidates living in the following zip codes: 28205, 28206, 28208, 28212, 28216, or 28217
- Consideration/preference will be given to job-related education (i.e., certifications, etc.)
- Valid driver's license and insured automobile
- Excellent written and verbal communication skills
- Comfortable conducting home visits to all areas of Mecklenburg County
- Basic computer skills
- Must be able to work a flexible schedule including some evenings and weekends
- Bilingual-Spanish preferred
- Knowledgeable of services available in the community preferred
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; and talk or hear.
- Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Travel may include trips to local meetings, home visits, community meetings, and occasional overnight travel to meetings or conferences.
Job Tags
Hourly pay, Full time, Local area, Work from home, Monday to Friday, Flexible hours, Night shift, Afternoon shift,