Job Description

Position: Data Center Technician (24/7)

Location: Douglasville, Georgia* Day 1 Onsite

Willingness to work in the following shifts:

• 4:00 PM to 12:00 AM EST
• 12:00 AM to 8:00 AM EST

Job Description:

What You'll Be Working On-

• Supporting data center engineers with on-site physical deployments
• Racking, stacking, and cabling servers, power distribution units, and switches under the guidance of data center engineers
• Replacement of server components such as CPU, RAM, drives and boards
• Submitting RMA to equipment manufacturers, shipping and receiving gear to and from remote locations and vendors.
• Work through assigned tickets and work requests effectively, performs basic diagnosis and repairs to hardware in line with internal SLAs
• Assists data center engineers in debugging network, hardware, and Linux OS-related issues
• Assists with asset management, tracks and monitors data center hardware and component inventory

What We'll Expect From You-

• Hands-on experience with servers, hardware, and networking is preferred but not essential
• Passionate about data center hardware and infrastructure
• Interest in networking, hardware, and Linux OS
• Excellent verbal and written communication skills, collaborative nature, and a friendly can-do attitude
• Can perform a basic level of troubleshooting preferred but not essential
• A strong desire and aptitude for solving problems
• A valid driver's license (must be comfortable with driving)
• Willing to receive guidance from senior engineers and technicians
• Ability to logically analyze and solve problems
• Ability to be on your feet all-day
• Ability to lift objects up to 50 lbs
• Ability to be on-call outside of business hours for escalations as needed

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