Job Description

Public Trust: SSBI (T5)

Requisition Type: Regular

Your Impact

Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being of U.S. citizens.

Job Description

Senior Technical Writer and Documentation Specialist – Federal Legacy Healthcare/Electronic Medical Record Systems

We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs.

You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day. Our work depends on a senior technical writer and documentation specialist (Technical Writer) joining our team to support our Federal Legacy EHR software development and support contract. This a remote-based role .  The candidate must live in the U.S.

At GDIT, we put our people first. As a Senior Technical Writer supporting Indian Health Services you will be trusted to work with clinicians, developers, and federal staff to review, edit, revise, remediate, and maintain user and technical documents and online help files, based on user documentation for clinical Legacy applications.

How You will Make an Impact:

• Understand and apply customer-specified formats for different types of documents.
• Familiar with Indian Health Service (IHS) style guide and templates for a variety of documents.
• Convert outdated documents, in either PDF or Word form, to current format.
• Use multiple word processing and presentation tools such as MS Word, PowerPoint, and Visio, etc.
• Work closely with project teams to ensure documentation accurately represents the software application.
• Create and maintain online help files.
• Work closely with technical teams to upload online help files into software.
• Work on all phases of documentation.
• Write and edit the following documents and artifacts:
  • User Guides
  • Installation Guides
  • Configuration Guides
  • Setup Guides
  • Release Notes
  • Online Help
  • Security Manuals

• Review and amend all documentation to ensure compliance with Section 508 of the Rehabilitation Act.
• Maintain current knowledge of relevant technology and best practices relevant to the industry.
• Participate in special projects as required.

What You Will Need to Succeed:

• 5+ years of experience as a technical writer/editor supporting the documentation needs of the Indian Health Service.
• Bachelor’s degree in a related discipline from an accredited college or university is required.
• Technical Writing Certificate from an accredited college or university is required.
• Advanced working knowledge of MS Word, Adobe RoboHelp, Adobe Acrobat Pro, and Snagit.
• Strong working knowledge of MS Paint, Visio, PowerPoint, SharePoint, and Outlook.
• Working knowledge of Azure DevOps.
• Proficiency in remediating all documentation to ensure compliance with Section 508 of the Rehabilitation Act.
• Experience with Federal Health IT, Indian Health Service RPMS, EHR systems, Practice Management Application Suite, and Meaningful Use.
• Proficient experience with the Indian Health Service RPMS and/or Veterans Administration VistA EHR systems.
• Demonstrated relevant work experience in developing new content by working with software developers, software testers and technical Team Leads.
• Demonstrated ability to explain technical issues clearly/accurately to technical/non-technical audiences.
• Demonstrated ability to work in a collaborative team with adjusting priorities and deadlines.
• Proven ability to work on a remote/distributed team.

Preferred Skills:

• Working knowledge of MS Excel
• Experience with Adobe PageMaker, HCL (Lotus) Notes, and FullShot is a plus.
• Familiarity with Agile Methodology and scrums is a plus.
• Experience with the following is a plus: designing and writing online procedures, job aids, policies and procedures, Sarbanes-Oxley (SOX) online standards and procedures, run guides, and quick reference cards.

Location: Remote within the USA

Clearance Level: Requires the ability to pass an IHS background check and meet the residency requirement of having resided in the US for at least (3) three out of the past (5) five years in order to obtain and maintain an appropriate level Public Trust clearance.

What GDIT Can Offer You:

• Full-flex work week to own your priorities at work and at home, with core work hours Monday – Friday 9:00 AM ET – 3:00 PM ET

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

• Challenging work that makes a real impact on the world around you

• Remote work

EEO/AA Employer/Vets/Disability: As required by the company’s contract with INDIAN HEALTH SERVICE, GDIT will give a preference in employment opportunities and reasonable opportunities for training to applicants who are Indian (a member of an Indian tribe) and live on or near (within reasonable commuting distance) an Indian reservation.  Applicants requesting Indian Preference must send an email to IP.Coordinator@gdit.com immediately after submitting their online application in order to be considered for the preference.  The e-mail must include name, the position applying to, and the email address associated with the application.

#GDITFedHealthJobs

Work Requirements

Years of Experience

5 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

Travel Required

None

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