Job Description

DESCRIPTION

The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity of Amazon's store.

As part of TSI, the Inventory Trust team is seeking a Senior Program Manager- to lead critical programs protecting Amazon's supply chain integrity through quarantine management. This role will oversee our specialized quarantine programs, including the Tartarus long-term quarantine program for high-risk inventory, while driving improvements in the early detection process.

Key job responsibilities
Program Leadership
• Own end-to-end management of quarantine programs
• Drive program strategy and roadmap development
• Establish and track program metrics, KPIs, and success criteria
• Develop and maintain program documentation, processes, and best practices
• Lead cross-functional initiatives across multiple VP Orgs to improve program effectiveness

Quarantine Program Management

• Lead the Tartarus program, ensuring secure long-term quarantine storage for sensitive inventory
• Manage relationships with Legal, Compliance, and investigative teams
• Oversee inventory tracking, movement, and certified destruction processes
• Maintain strict chain of custody and documentation requirements
• Drive process improvements to reduce handling errors and increase efficiency

Stakeholder Management & Operations
• Build and maintain relationships with key internal and external stakeholders
• Provide regular program updates and metrics to leadership
• Manage relationships with third-party partners for specialized handling requirements
• Develop and maintain dashboards for stakeholder visibility
• Lead operational reviews and process improvement initiatives

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree

Job Tags

Full time,

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